Last Updated: December 6, 2025

1. Introduction

eViral Software SRL (“Company”, “we”, “us”, or “our”), with its registered office at Șoseaua Pipera, Sector 1, Bucharest, Romania, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the eViral platform and services (“Service”).

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our Service, you consent to the data practices described in this policy.

2. Data Controller

The data controller responsible for your personal data is:

eViral Software SRL Șoseaua Pipera, Sector 1 Bucharest, Romania Email: privacy@eviral.ro Website: www.eviral.ro

3. Information We Collect

3.1 Information You Provide:

  • Account registration data (name, email address, password)

  • Profile information (company name, profile picture)

  • Payment and billing information

  • Content you upload or create using the Service

  • Communications with our support team

3.2 Information from Third-Party Platforms: When you connect your social media accounts (such as TikTok, Instagram, Facebook, YouTube), we may collect:

  • Your social media profile information (username, profile picture, account ID)

  • Access tokens required to post content on your behalf

  • Analytics data about your published content

  • Account settings and preferences

3.3 Automatically Collected Information:

  • Device information (device type, operating system, browser type)

  • IP address and approximate location

  • Usage data (features used, actions taken, time spent)

  • Cookies and similar tracking technologies

4. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our Service

  • To process transactions and manage your subscription

  • To generate AI-powered video content based on your inputs

  • To schedule and publish content to your connected social media accounts

  • To provide analytics and insights about your content performance

  • To communicate with you about your account, updates, and promotional offers

  • To respond to your inquiries and provide customer support

  • To detect, prevent, and address technical issues and security threats

  • To comply with legal obligations

5. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contract Performance: Processing necessary to provide our Service to you

  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving the Service and preventing fraud

  • Consent: Processing based on your explicit consent, which you may withdraw at any time

  • Legal Obligations: Processing necessary to comply with applicable laws

6. Data Sharing and Disclosure

We may share your information with:

6.1 Third-Party Social Media Platforms: When you authorize us to connect to platforms like TikTok, Instagram, Facebook, or YouTube, we share necessary data to publish content and retrieve analytics on your behalf.

6.2 Service Providers: We engage trusted third-party companies to perform services on our behalf, including hosting, payment processing, analytics, and customer support. These providers are contractually bound to protect your data.

6.3 AI Service Providers: We use third-party AI services to power our video generation features. Your content inputs may be processed by these services in accordance with their privacy policies.

6.4 Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or the safety of others.

6.5 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal data to third parties.

7. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal data for as long as necessary to provide the Service, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data within 30 days, unless retention is required by law.

9. Your Rights (GDPR)

Under applicable data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you

  • Rectification: Request correction of inaccurate or incomplete data

  • Erasure: Request deletion of your personal data (“right to be forgotten”)

  • Restriction: Request limitation of processing of your data

  • Portability: Receive your data in a structured, machine-readable format

  • Objection: Object to processing based on legitimate interests

  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at privacy@eviral.ro. We will respond to your request within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy at www.eviral.ro/cookies.

12. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information promptly.

13. Third-Party Links

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Service and updating the “Last Updated” date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

eViral Software SRL Șoseaua Pipera, Sector 1 Bucharest, Romania Email: privacy@eviral.ro Website: www.eviral.ro

For data protection inquiries, you may also contact our Data Protection Officer at: dpo@eviral.ro

If you are not satisfied with our response, you have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) or your local data protection authority.